Pottery Barn Review 2024

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If you have ever walked around a mall and seen an aesthetically pleasing furniture and decoration store with a welcoming, rustic interior, chances are high that it was Pottery Barn

The classy, upscale home furnishing chain retailer and e-commerce brand boasts a massively extensive product line that includes bedding, mirrors and art, outdoor and garden, and even office and storage essentials.

This wholly-owned subsidiary of Williams-Sonoma Inc. has several specialized catalogues and retail locations in North America and Australia.

The home furnishing chain is not shy when it comes to the press, being covered by major outlets such as Sunset, Elle Decor, House Beautiful, Architectural Digest, and CNN. They also boast a 3.4M follower count on Instagram. 

Additionally, Pottery Barn writes about all of its collaborations on its blog, featuring collections made with Sarah Bartholomew, Lily Ashwell, Emily Current and Meritt Elliott, Sabyasachi Mukherjee, and Ken Fulk, among an impressive list of other designers, stylists, and creators of all kinds. 

If you are on the fence about pressing ‘order’ on one of their many products, let this Pottery Barn review be your guide. We will provide you with all you need to know about the brand and its bestsellers, shipping policies, customer ratings, along with much more, so that you can make an informed purchase decision.

Overview of Pottery Barn

Pottery Barn was originally founded by Paul Secon and his brother Morris in 1949 in Manhattan. The Secon brothers sold their shares of the franchise between 1966-1968, then the subsequent owners sold it to the Gap in 1984. 

The company was acquired by Williams-Sonoma, Inc. in 1985, and has since grown to feature specialty stores like Pottery Barn Kids and Pottery Barn Teen. Since its conception, the mission of Pottery Barn has been to become “America’s most meaningful, beautiful design source by bringing together good products, people, and values.” 

Pottery Barn is currently headquartered in San Francisco, California, as is its parent company Williams-Sonoma Inc. According to several sources online, the brand’s home furnishings are both imported from various countries and made in the US.

For those of you that like to see information presented concretely in front of you, or for those of you that appreciate our knack for providing you with the benefits versus drawbacks before we dive into the meaty stuff, here are a few highlights of the company. 


  • Impressive selection of home decor items
  • Pottery Barn baby, teens, and kids products also available 
  • Caters to various tastes (though mainly contemporary aesthetics) 
  • Great quality, durable materials
  • Accessible stores
  • Ships internationally

Can’t wait to bring a touch of personality to your space? This Pottery Barn review will now take a look at the brand’s popular collections of furniture, rugs, bedding, and curtains. To lay out all of your options, we’ll cover materials, pricing details, and more. 

Pottery Barn Furniture Review

Whether you are a new homeowner and you want to purchase some cool furniture to decorate your living space, or you just want to update your current sanctuary, the Pottery Barn furniture section is made with quality, ethical materials. In this case, leather and wood! Let’s take a look at some customer-approved pieces.

Pottery Barn Chesterfield Leather Sofa Review

The Chesterfield Leather Sofa is an Edwardian furnishing made of top-grain leather designed with button tufting on the back and arms. These materials wear with time to take on a beautiful and unique patina. Plus, the cushions are wrapped in polyester for a firmer feel and a more comfortable seating experience. 

This Pottery Barn sofa features a roll arm, removable tapered legs, loose seat cushions and a tighter back. It also has a corner-blocked, air dried hardwood frame with mortise-and-tenon joinery and no-sag steel sinuous springs for structural integrity. 

You can find the Chesterfield Leather Sofa on the site in a variety of different color, fabric, and width options. Here are the three of the available sizes:  

65”: $2,799
72”: $2,899
86”: $3,099 

Pottery Barn Griffin Reclaimed Wood Dining Table Review

The Griffin Reclaimed Wood Dining Table belongs on a Pinterest board for picturesque holiday decor. This Pottery Barn review can just picture the whole family passing a gravy boat around this stunning piece…

A multi-step finish is laid over thick reclaimed pine that features ‘imperfections’ typical of reclaimed materials—such as cracks, stains, hue variations, knots, nail heads, and more, resulting in the perfect antique aesthetic. 

The beautiful woodwork is held up by strong and stable wrought iron. The dimensions of the table are 86 x 38 x 30, and its weight limit is 660lbs. 

This Pottery Barn dining table sells for just under $2,000. 

Pottery Barn Rugs Review

Nothing sucks more than stepping onto a cold floor. Make sure you never have to freeze your toes off again by purchasing one of these beautifully-made Pottery Barn rugs in wool/ jute, or sheepskin.

Pottery Barn Chunky Wool/Jute Rug Review

For the rooms in your house that have the highest foot-traffic, you need floor protection that is thick and durable. For this, our Pottery Barn review encourages readers to consider the Chunky Wool/ Jute Rug. It is 100% handloom made with bouclé-woven wool set over a two-textured base.

Best of all, the jute is sustainably sourced from India, which is where the rug is made. It is offered in seven different sizes and three color options between the prices of $229–$1,499. As a side note, the brand also sells rug pads that can add extra stability.

Pottery Barn Single-Pelt Sheepskin Rug Review

This Single-Pelt Sheepskin Rug is just what I’d imagine opulence to feel like, as embodied in a soft floor accent. Surprisingly though, it is one of Pottery Barn’s more affordable rugs.  

As the name suggests, it’s made of natural sheepskin hide that has been carefully washed and finished to best showcase the gorgeous, heavenly hues of the material itself. You can find it in ivory/cream or grey on the website. 

Pottery Barn suggests you use it as a small floor rug, or even as an accessory draped over your sofa. It sells for $99.

Pottery Barn Bedding Review

The bed is where the magic happens, so make sure you dress it right. The Pottery Barn bedding line consists of duvet covers, sheets, and more. While you’re always welcome to browse the catalogue until you fall asleep, we’ll pick out two bestsellers below for readers to compare.

Pottery Barn McKenna Paisley Percale Duvet Cover Review

The paisley design is delicately patterned on the 100% cotton fabric that features interior ties and hidden button closure. This Pottery Barn review can easily imagine snuggling into bed on a rainy Sunday morning, wrapped up in this soft Paisley Percale Duvet Cover. 

The duvet itself and the insert are sold separately, as are the matching shams, which feature an envelope closure. Pottery Barn sells the Paisley Percale Duvet Cover in two sizes: $99 for a full/ queen and $129 for a king/ cal. king.

Pottery Barn Down Feather Pillow Inserts Review

What’s a pillowcase or sham without its pillow? These Down Feather Pillow Inserts promise optimal comfort and durability, with their 100% duck feather fill being lovingly encased in 200 thread-count cotton.

Given that the inserts use natural materials, Pottery Barn assures buyers that they are extensively disinfected via a cleaning process that guarantees hypoallergenic comfort. Depending on your preferred size, the price for these ranges between $14–$44.

Is Pottery Barn Worth It?

After taking everything into consideration, this Pottery Barn review has concluded that the brand is worth checking out. While strolling through one of their stores, it’s easy to get swept up by the rustic but modernist charm of the collection. Their furniture pieces are versatile enough to create a strong foundation for the rest of your decor.

Yes, Pottery Barn is pricey; in some cases, much pricier than its competitors. That being said, the brand has a long-standing history of delivering on quality craftsmanship. As a bonus, they offer design services to make remodeling a breezy process and have solid sustainable measures in place.  

If you want to splurge on a piece of furniture that will last and be a beautiful addition to your home, why not take a look at what Pottery Barn has to offer?

Pottery Barn Promotions & Discounts

The company offers free shipping on eligible US orders over $99. Make sure to use the Pottery Barn promo code FREESHIP at checkout! Unfortunately, this offer is not valid at Pottery Barn outlets, Pottery Barn Kids, or Pottery Barn Teen. 

Our Pottery Barn review also found that the brand has a rewards program, or a PB credit card. Members earn 1 point for every dollar they spend with this card. For every 250 points earned, they receive a $25 reward which they can redeem at any of the outlets. 

The company states that for transactions over $750, buyers may choose between earning rewards or promotional financing. If you want to know more about the terms and conditions, we suggest heading over to Pottery Barn’s website.

What is Pottery Barn’s Shipping Policy?

For the contiguous US, Pottery Barn has three shipping methods: standard (front door delivery), next-day (front door delivery), or truck delivery (unlimited flat rate delivery). As mentioned the brand offers free delivery on orders over $99. 

Pottery Barn also ships internationally. Rates and expected delivery times will be available at checkout, and the brand will issue tracking information in a confirmation email. 

What is Pottery Barn’s Return Policy?

So your Pottery Barn desk arrived and it’s too big for the room? No worries. You may return eligible items within 30 days of receiving your order, or 7 days for Quick Ship upholstery items for a refund of the merchandise value. The original receipt or gift receipt is always required. 

You can return your items to Pottery Barn in one of three ways: 

  1. Making a return at a brick-and-mortar store  
  2. Bringing your items to a UPS location
  3. Calling the customer care team

This Pottery Barn review would like to note that online returns are only allowed for US customers. To start a return process for UPS drop-off, provide the company with some details by using the form on the ‘Returns’ page and they will create a shipping label for you. Pack your item(s) in the original manufacturer’s box, then ship away. Remember that delivery fees are non-refundable.

Natasha Chung

Natasha Chung

Natasha is Research Analyst and loves to express her findings in reviews. She was previously working for a Fashion Startup in Thailand. She is Foodie and Travelling is her major Hobby.